How do I restore Remove Ads?
Open Turnlight, go to Settings → Restore Purchases, and make sure the device is signed in with the Apple Account used for the original purchase. The purchase is non-consumable, so you should not need to buy it again.
Turnlight · Help
Let’s get the circuit flowing again.
Find answers to common questions or email the developer for help with Turnlight on iPhone.
Email support
Tell us what happened
Include your Turnlight version, iPhone model, iOS version, and the steps that led to the issue. Screenshots are welcome when useful.
Email playturnlight@gmail.comPlease protect your information
Do not send sensitive data
Never email passwords, payment-card details, government identifiers, or a full App Store receipt. For a purchase issue, the product name, approximate purchase date, and visible error message are normally enough.
I was charged or need a refund
Apple processes Turnlight purchases and refunds. Visit reportaproblem.apple.com or Apple billing support. Dante cannot access your payment card or issue an App Store refund directly.
Ads still appear after Remove Ads
Use Settings → Restore Purchases, then fully close and reopen Turnlight. If the problem continues, email support with the App version and the message shown after restore. Do not send a full receipt.
Sound or vibration is not working
Check the Sound and Vibration switches in Turnlight Settings. Also confirm the iPhone’s silent mode, volume, haptic settings, and any active Focus mode. Some devices or accessibility settings may change how haptic feedback feels.
The App closed or a puzzle behaved unexpectedly
Reopen Turnlight and try the same action once more. If the issue repeats, email the level number, what you tapped immediately before the problem, the App version, iPhone model, and iOS version. A short screen recording can help if it does not reveal personal information.
How do I change my privacy choice?
Where a privacy message is required, open Settings → Privacy Choices. You may also review the Turnlight Privacy Policy or email playturnlight@gmail.com.
Does Turnlight have accounts or cloud saves?
Not in the first release. Progress is stored locally on your device. Deleting the App or clearing device data may remove progress. The Remove Ads purchase is separate and can normally be restored through Apple.